Cookie Policy

The website siscocan.es uses cookies to facilitate user interaction and to generate statistics on the visits it receives. In compliance with Directive 2009/136/EC, developed in our legal framework through the Information Society Services and Electronic Commerce Law, Law 34/2002, July 11th, in its Article 22.2, modified by Royal Decree 13/2010 to adapt to the European directive, following the guidelines of the Spanish Data Protection Agency, we proceed to inform you in detail about the use of cookies on our website.

What are cookies?

Cookies are small devices or text files that a website stores in the user's browser, facilitating browsing on a web page and are essential for the functioning of the Internet. This information does not reveal your identity or any personal data, but it does allow you to be identified as a specific user if you have visited the website before, viewed certain pages, etc. It also allows for saving personal preferences and technical information such as visited pages or specific ones you wish to visit.

Below we inform you in detail about the cookies that may be installed from the website, www.siscocan.es. Depending on your browsing, all or only some of them may be installed.

Advantages of cookies

Some cookies are very useful as they can significantly ease the use of a website when returning to it after multiple visits.

Cookies are used to provide a service to users; they can remember your preferences, your choices, help us understand how you use our website, and tailor the displayed content to make it more useful based on your interests and needs.

Types of cookies:

Session Cookies

These are temporary cookies that remain in the cookie file of your device’s browser until the browser is closed.

They can enable certain functionalities of the site and are also used by the server to store/remember information about the user's activities, such as through an online process to avoid re-entering information.

The session cookies we use are strictly necessary for www.siscocan.es to function correctly, including obtaining a quote or protecting our customers' security.

Persistent Cookies

These are cookies that remain in the cookie file of your browser for a longer period (the time depends on the specific cookie's duration). Generally, persistent cookies can be used to track visits to the website and monitor how people interact with the site.

The persistent cookies used by www help us improve the user experience on this website, giving us insights into how it is being used.

Among these are Google Analytics cookies, which are used to compile aggregated anonymous statistics that allow us to understand how users use our site and help us improve the structure of the website. Neither we nor any third party can identify you in this way.

Third-party cookies

These are created by a data controller other than the one operating the website visited by the user.

Which cookies do we use and why?

GOOGLE ANALYTICS (utma and utmz) … These are persistent, performance cookies and are used as part of our web analytics activity to monitor traffic and compile reports on how users use our website. The cookies capture anonymous data about user experience on the website, and the information is aggregated, allowing us to analyze trends and make improvements to our website. Specifically, the Google Analytics cookie - UTMA - tracks the number of times a user has been on our website, their first visit, and the most recent visit to facilitate the next one. It is a technical cookie. The UTMZ cookie tracks where the visitor comes from, such as which search engine was used, storing information about the origin of the visit.

Regarding Google Analytics cookies, we inform you that this is a web analytics service provided by Google, Inc., a Delaware company with its main office at 1600 Amphitheatre Parkway, Mountain View (California), CA 94043, USA (“Google”). The information generated by the Google Analytics cookie about your use of the website (including your IP address) will be directly transmitted and stored by Google on servers in the USA. Google will use this information on our behalf to track website usage, compile reports on website activity, and provide other services related to website activity and internet usage. Google may transmit this information to third parties when required by law or when these third parties process the information on Google's behalf. By using this website, you consent to the processing of your information by Google in the manner and for the purposes described above. The exercise of any rights must be done by contacting Google directly.

HOTJAR: This is a session cookie that collects information and details about standard internet behavior patterns. It does not personally identify anyone.

YANDEX: This is a tracking cookie that stores information that identifies and personalizes website content, preferences, user settings, visited pages, and equipment details. They are harmless.

IPERCEPTIONS: This is a cookie installed on digital platforms, including mobile points and touch tablets on desktop surveys about usage and comment cards, providing a comprehensive view of the customer experience.

The use of cookies by associated and third-party websites

www.siscocan.es contains links to and from other websites. We accept no responsibility for the content of those websites or the cookies they use. If you choose to visit another website via our website, you should contact them to learn about their cookie usage.

Control and deletion of cookies

If you do not wish cookies to be stored in your browser or if you want to be informed each time a cookie seeks to be installed, you can configure your browser accordingly. Most browsers allow management and configuration in the following locations:

Chrome: http://support.google.com/chrome/bin/answer.py?hl=en&answer=95647 Explorer: http://windows.microsoft.com/en-us/windows7/how-to-manage-cookies-in-internet-explorer-9 Firefox: http://support.mozilla.org/en-us/kb/enable-and-disable-cookies-website-preferences Safari: http://support.apple.com/kb/ph5042

www.siscocan.es appreciates your acceptance of cookies, as it helps us obtain more accurate data that allows us to improve the content and design of our website to better suit your preferences.