Sales Conditions

Payment for the materials listed in the delivery notes/invoices will be made according to the payment method defined therein. Siscocan Grupo Comercial, S.L., and the customer expressly agree to a retention of title clause concerning the goods listed in the delivery notes/invoices, with the seller retaining ownership of the goods sold until the full payment of the agreed price by the customer. Furthermore, the sale of the goods by the buyer is strictly prohibited without the seller’s prior express written consent before payment.

Siscocan Grupo Comercial, S.L., reserves the right to secure sales transactions with a risk insurer.

Return Policy

The maximum period to request the return of materials is 30 calendar days from the date of sale. The material to be returned must be in perfect condition, with no signs of use and in its original packaging.

The customer is obligated to inspect the material at the time of delivery. Any apparent damage must be explicitly noted on the delivery note or receipt document and reported in writing within a maximum of 48 hours, preferably accompanied by images or video as evidence. In the case of hidden damage (not visible at the time of delivery), the maximum period for reporting is 7 business days from the receipt of the material.

Once this period has passed, SISCOCAN GRUPO COMERCIAL, S.L. will reject the return, as it will no longer be possible to determine responsibility for the damage.

Returns of products manufactured or ordered specifically at the customer's request will not be accepted.

The payment method of return will be the same as stated in the delivery note/invoice. Siscocan will not accept returns of material as a cancellation of pending invoices that have already been issued.