Sales Conditions

Payment for the materials listed in the delivery notes/invoices will be made according to the payment method defined therein. Siscocan Grupo Comercial, S.L., and the customer expressly agree to a retention of title clause concerning the goods listed in the delivery notes/invoices, with the seller retaining ownership of the goods sold until the full payment of the agreed price by the customer. Furthermore, the sale of the goods by the buyer is strictly prohibited without the seller’s prior express written consent before payment.

Likewise, the parties involved agree that any dispute, discrepancy, issue, or claim arising from the application of the mentioned documents or related to them, directly or indirectly, will be definitively resolved through administrative arbitration by the National Court of Civil and Commercial Arbitration of the “National Association of Arbitral Jurisdiction” (ANJAR), including the appointment of arbitrators. The indicated court will conduct the proceedings according to the rules established in the ANJAR procedural regulations, published on the website www.anjar.es, which the parties acknowledge and accept. All of this in accordance with the provisions of Article 14, Section 2 of Law 60/2003.

Siscocan Grupo Comercial, S.L., reserves the right to secure sales transactions with a risk insurer.

Return Policy

Maximum return period for materials: 30 calendar days from the date of sale. Siscocan reserves the right to accept returns of materials outside this period, up to a maximum of 45 days, applying a 10% depreciation for handling and direct costs. The material to be returned must be in perfect condition, unused, and in its original packaging. A copy of the delivery note/invoice must be provided to process the return of the material. The return payment method will be the same as stated in the delivery note/invoice. Siscocan will not accept returns of material as a cancellation of pending invoices that have already been issued.

Special Orders

Products marked with an asterisk (*) in the sales document are specially ordered for the customer, and thus, Siscocan cannot accept their return under any circumstances.